Resort Resilience” Town Hall Set for May
Resort Trade’s Nationwide interactive Event Features Industry Thought Leaders
CROSSVILLE, TN (May 18, 2020)— During this time of social distancing, Resort Trades invites everyone involved in the timeshare and resort industry, including team members from resort and supplier companies, to connect on a FREE interactive forum as key industry leaders discuss different measures various entities can take as businesses begin to evolve during this unprecedented time.
Thought leaders slated to offer strategies and solutions include Lena Combs CPA, CGMA, RRP and Tom Durkee CPA, CGMA of Withum Hospitality Services Group; Ann (Barker) Donahue SVP, Resort Operations and Inventory of Raintree Resorts International; Melanie Gring Chief Strategic Alliances and Brand Officer and Tom Lyons, President and CEO of Global Connections, Inc., and Jay Anderson, VP Resort Operations and Business Development, of Grand Pacific Resorts. Some of the topics to be addressed include Owner/ Member Communication, Restarting Resort Operations, Sales and Member Engagement, and Finance, HOAs and Government Aid.
Resort Trades, a print and online medium distributing resort information to professionals at every resort in the U.S., will hold its first interactive town hall on May 21, 2020 at 1:55 EDT. Focusing on Resort Resilience, the event is made available by The Contact Group and co-sponsored by CustomerCount ®.
“We really want our readers to know that they can depend on Resort Trades to assist them in finding real world solutions to the problems they face today and every day,” says Sharon Wilson, Resort Trades’ publisher. “This Town Hall event is just one of the many ways we bring the knowledge of industry experts to our readers throughout the industry.”
The Contact Group is providing leading-edge teleconferencing technology that allows thousands of attendees to participate simultaneously in real time. The speakers will be sharing images and slides, conducting participant polls, and even accepting live questions through their platform Total Teleconference, bringing this virtual meeting to life.
Prior to the free event, those who have registered will receive a call to join via phone. Those who have not pre-registered may dial-in by calling 833-380-0701, or follow along at ResortTrades.com/Town-Hall.
David Costenbader, Founder and CEO of The Contact Group says: “We are looking forward to this groundbreaking event. Other vertical markets, such as the NFL, have been using our Total Teleconference platform with great success. Our goal is to introduce this higher-level teleconferencing capability to the resort industry with the confidence that participants will benefit from the information shared.”
“We really want our readers to know that they can depend on Resort Trades to assist them in finding real world solutions to the problems they face today and every day,” Sharon Wilson. “This Town Hall event is just one of the many ways we bring the knowledge of industry experts to your desktop.”
Register for the Resort Trades Town Hall here.
About Resort Trades
Resort Trades and its online counterpart, Resort Trades Weekly, reach professionals at every resort in the U.S., as well as a subscriber-base of senior-level executives at development, management, and timeshare-related travel companies. Resort Trades is free to subscribers, industry-specific, and advertiser-supported. For more information visit www.resorttrades.com
About The Contact Group
The Contact Group is a teleservices consulting and management group founded and operated by David Costenbader in 2001. David played a pivotal role in the development and growth of privately held company, Price Interactive, which became one of the largest automated platforms and teleservice businesses in the industry. Price Interactive was sold to a public company, iBasis, in 2001 for over $119M which led to the inception of The Contact Group. Over the last 15 years, TCG, through its Total Teleconference platform has grown into one of the premier teleservices firms in both campaigns & elections, as well as non-profit and public sectors, by relentlessly assisting them to attain their annual communication goals. Accolades include winning a Guinness World Record in 2012.
CustomerCount is a feature-rich, cloud-based survey solution providing intuitive real-time reporting, fast turnaround on requested updates, and detailed and dynamic data gathering capabilities to support process improvement efforts, build customer loyalty and improve your bottom line. Developed and managed by Mobius Vendor Partners, CustomerCount was initially designed for the timeshare and contact center industries and is now used by organizations across numerous different vertical markets and industries. For more information, visit www.customercount.com or call 317-816-6000. Follow them at http://www.customercount.com/blog/ on Twitter @CustomerCount or facebook.com/CustomerCount.